Privacy Policy

1. Who We Are and What This Policy Covers

Passionate Vacations LLC ("Passionate Vacations," "we," "us," or "our") provides travel-planning services and digital travel publications. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, Travel Experience Store, inquiry forms, and related services.

2. Information We Collect

The information we collect depends on how you interact with us.

• Contact information, such as your name, email address, phone number, and mailing address when provided.
• Purchase information, such as the publication purchased, amount, transaction status, and email address used for delivery.
• Travel-planning information you voluntarily submit, such as destination interests, travel dates, group details, preferences, accessibility needs, and special-occasion information.
• Communications you send to us, including questions, requests, feedback, and customer-support messages.
• Technical and usage information that may be collected automatically, such as device type, browser, IP address, pages viewed, referring page, and cookie or similar technology data.

3. How We Use Information

• To provide travel-planning services, respond to inquiries, and communicate with you.
• To process purchases, prevent fraud, maintain transaction records, and deliver digital publications.
• To send service messages, including receipts, delivery emails, support responses, and important updates.
• To send marketing communications only when permitted; you may unsubscribe from marketing emails at any time.
• To operate, secure, troubleshoot, and improve our website, store, publications, and customer experience.
• To comply with legal obligations and enforce our agreements.

4. Payments and Service Providers

Payments are processed through Base44 Payments powered by Wix Payments and the payment methods available through that checkout. Passionate Vacations does not receive or store your full payment-card number.

We may share information with service providers that help us operate the website, process payments, host files, send transactional email through Resend, analyze performance, prevent fraud, and provide customer support. These providers receive only the information reasonably necessary to perform their services.

5. When We May Disclose Information

We do not sell or rent your personal information. We may disclose information when required by law, to protect the rights and safety of Passionate Vacations or others, to investigate fraud or security concerns, or as part of a merger, financing, sale, or transfer of all or part of the business.

Our website or publications may link to third-party websites. Their privacy practices are governed by their own policies, not this one.

6. Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies to keep the site functioning, remember preferences, understand site use, and support security and checkout. You can adjust browser settings to limit cookies, although some features may not work properly.

7. Data Retention and Security

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including completing transactions, providing requested services, maintaining business and tax records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system can be guaranteed completely secure.

8. Your Choices and Rights

You may ask to access, correct, or delete personal information we hold about you, subject to legal and recordkeeping exceptions. You may also opt out of marketing messages by using the unsubscribe link or contacting us. We will not treat a request to exercise applicable privacy rights as a reason to deny services.

9. Children’s Privacy

Our website and store are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. Travel information about minors should be submitted only by a parent, legal guardian, or authorized adult.

10. Changes to This Policy

We may update this Privacy Policy as our services or legal obligations change. The revised policy will appear on this page with a new effective date. Your continued use of the website after an update means the revised policy applies to future interactions.